Got a question that’s not listed here? Email us at info@ebots.ca or call the office 905-923-3268.

In Facility Camps FAQ

Q: What is the adult to student ratio?

A: Our in house classes due to covid social distancing are maxed at 5.

Q: Will my child be in front of a computer all the time?

A: In house classes involve working on the computer for concepts and learning sessions but there will be opportunity for them to move around, building their robots and testing them at the task assigned.

Q. Do you do robots all day long when you are in an all day program?

YES… except for lunch, we do robots and learning all day long! No swimming or outside play, you can do that when you get home! When this is “your thing”, it’s not an effort ….it’s paradise!

Q What is your covid protocol for in house classes?

A: Students will be asked to be masked at the door each morning as they arrive. A COVID questionnaire will be sent to the parents email before class every morning. It must be filled in for students to enter the building. 

Please, do not send them if they have any symptoms.

They will use hand sanitizer when they arrive. We have a nice big open space so we are easily able to social distance when they are in the facility.

Washroom visits will be one at a time and sanitized after use. Students will be at their own  desk/computer/robot which is more than 6’ ft from any other student while learning. Any tasks on the robot learning table will be done one at a time and from their own side of the table.

The students and teacher will be eating outside as a group. If we have inclement weather they will be able to spread out more than just at their desks, when masks are not on and they are eating. 

Q: What time can I drop-off and pick-up?

A: Generally, 10 minutes before class time is all that is necessary. Due to covid 19 and limiting the number of people in the facility, this year we will not be allowing parents in to the facility, however we will be creating a what’s app group for each class, so that parents will receive videos and pictures of their children throughout their day to let them see the facility and what they are doing.

Andrea, the scratch 1 and 2 teacher this July, will be meeting students at the door at the back of the building we are currently in, and returning them at the end of the day. Parents are asked to wait outside in their cars.  An update on before and after care will be forthcoming.

In the summer we offer an early drop off and late pick up as we understand that sometimes our programs don’t fit into work schedules;

Drop off between 8:00-8:45 AM; $25/per week.

Pick up between 4:15-5:30 PM; $35/per week

You can select this option when you register.

Q: For in house classes what does my child need to bring?

A: Nothing. If your child wants to bring a journal to take their own notes, they are welcome to do that. The use of MP3’s, hand held games or cell phone games will only be allowed before or after sessions and lunchtimes. Please label all important items as they are not our responsibility.

Q: Do you provide lunch in the summer?

A: No, we do not.  Your child will need to arrive with a packed lunch. We have a “no peanut butter/nuts policy” in place, pack what you would if they were eating at school. We do not have a fridge, so insulated is best.

Online Classes FAQ

Q: What is the adult to student ratio?

A:  Online classes are maxed at 5, due to the limited amount of robots we can have out in a session. 

Q: Will my child be in front of a computer all the time?

A: Online zoom classes are in front of your own computer at home with a loaned robot from our facility for your student to work with. During their class time they are on the computer and are expected to be present and on camera. 


For online classes what does my child need?

A: Students will be required to have a computer (MAC or PC) running their programming environment and zoom.

Specific programming environment is listed under each level on our website www.ebots.ca 

Parents may need to be nearby on the first day to ensure that their student is “all set up and ready to learn”.

Students will be provided with robot & activity board that will be picked up prior to the start of classes and returned shortly upon completion.

Q: What happens if I cannot make the robot pickup or drop off time and where is it?

A: This is your responsibility! Please be aware of these times when registering, do NOT sign up if you are going to be at the cottage, or at work.

We are not able to adjust our times to suit you as we have a very busy schedule as not only do we teach classe but we work with competitive teams.  

General FAQ

Q: Does my child have to have experience with Robotics or computers?

A: No, learning from the beginning, whether it has to do with the operation of the computer or manipulating the robot is what they are coming to us to learn. Should they have some computer experience, then they will get a recap and may even learn something they didn’t know before!


Q: What is the refund policy?

A: If you should need to cancel your spot more than 3 days before the starting date of a program there is a refund, minus a $50 registration fee . If cancellation of a program is within 3 days of a program start date it is refunded at 50% of the cost. Once a program has started there is no refund. All requests must be in writing.

Q. What happens if my child misses a class?

A: Learning to program requires a commitment to each lesson as we are building the concepts of programming each week. If your child misses a class, they will miss something they will need for the next, that is your responsibility to their learning.

We do not do make-up classes nor do we record classes online, as we are here each week to provide the weekly lessons.  We provide a recap at the beginning of each class of the previous lesson.

Q: What if I just found out about your program and want to start a program late?

A: This is not an option during our pandemic pivot, robots are assigned and picked up prior to a program and the logistics are too involved to do this last minute. Our in house classes are long enough in time for each session, that it would be a distraction for a student to start late. 


Q: My child loves LEGO, they will be so excited to build!

A: During our pandemic pivot we are 100% programming with no building. Robots have been built by us to withstand home use and facilitate even learning for all students on the same robot. Understanding how to move a robot and command it is our first commitment. There are programs we offer later where children will get instruction and support for lego robot building. Traditional “static” lego building is very different to building a robot on the move!

Q: My child has done a robotics class somewhere else

A: Not all robotics programs are the same! We have only done assessments on students in the past who have actually learned and worked with the LEGO Mindstorms programming platform to place them.

Unfortunately, LEGO has changed their programming platform this past pandemic year from EV3-G language to Scratch and Python. So if they have EV3-G it is not applicable now, but they may with students who have also taken previous classes with us in EV3-G, need to contact the office to see which of our new levels they will need to join with. 

Q: Do you have a team for the First Lego League?

A: YES, we usually have 4 teams operating from E-Bots each year, however the past year we dropped to 3 as the logistics during the pandemic were a challenge. FLL begins in the Fall each year.  Conversations and invitations with our current students will begin in the spring and summer as we see children who we feel would benefit from this program.  They must have completed our necessary level of python 2 to be considered for a team, and have shown a passionate interest and be team players.


Q: I have a teenager who has been involved at his/her school in robotics, can they come and do some high school volunteer hours?

A: Usually our answer to this would be yes, however during this pandemic year we are limiting the number of people into the facility and we are not able to accommodate students this year.

Q: My child has SCRATCH experience, what do we do?

A: Children who have worked with scratch at school or in another program, where they were programming movies, or games do not have the scratch required to start in our higher-level scratch classes.

We are teaching a scratch that is robot specific and they will NOT have this knowledge. They will be required to start in our scratch 1 class, where, at the beginning some things may be repetitive, but very quickly they will be learning new code to manipulate the robot which they will not have done before.

Q: We would like to start in PYTHON but have not taken the prerequisites.

A: We are teaching all the logic of coding in our scratch 1-4 levels. Our python classes are simply translating the logic knowledge of our students to a new language, we are not reteaching logic and so students are required to take the scratch courses to learn first.